2021 Free PEGA CSA PEGAPCSA85V1 Practice Tests for 100% Pass

1. You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source.

What other information do you need to configure the external data source?

The name of the database where the source data is stored

The data views using the external data source

A plan for mapping the data and REST response fields

A backup endpoint URL if the configured URL refuses to connect

2. A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.

How do you design the report definition to support this requirement?

Add a filter condition where Create Date is greater than the current date.

Make the Create Date the first column in the report.

Select Highest to Lowest sort type for Create Date.

Select Lowest to Highest sort type for Create Date.

3. You are creating a case type to process job applications for a large corporation. Job applications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check.

How do you configure a case type to achieve the required behavior?

Create a process for the physical assessment that is followed by a process for the background check.

Create a process for the physical assessment that is parallel to the background check process.

Create a process on one stage for the background check and a process on another stage for the physical assessment.

Create a process for the background check and an optional process for the physical assessment.

4. The business process for an automobile insurance claim consists of the following phases:

* Submission: The customer contacts a customer service representative (CSR) to file the claim.

* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.

* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.

* Verification: After each vehicle repair, the adjuster closes the claim.

According to Pega best practices, which phase can you implement as a child case?

Review

Verification

Repair

Submission

5. An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics.

Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)

Create an access group for local warehouse managers.

Delegate the records for the courier service data type.

Define an approval process for adding and removing courier services.

Enable rule checkout for the local warehouse managers.

6. Your online shopping application servers international customers. You need to define a data page that holds currency rates. All users accessing the application need to use the information. The Scope of this Page should be set to_______________.

Application

Requestor

Thread

Node

7. A survey is sent to a customer via email.

How do you configure a solution to ensure the email includes the case ID for the survey?

Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.

Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.

Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.

8. A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.

How do you configure the report definition?

Summarize the regional cost centers by count.

Summarize the purchase requests column by count.

Use the purchase requests column to group the cost centers.

Filter the results so that the report includes only cost center and purchase requests.

9. You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office.

How do you configure the list report in order to create the pie chart?

Summarize the manager name column.

Group the case ID column.

Summarize the case ID column.

Group the manager name column.

10. In designing your application, you want to apply consistent visual styles to all parts of the application.

How do you meet this requirement?

Specify a skin in the application rule.

Apply styles to the screen layout.

Use the Live Ul tool to select the skin rule.

Specify a skin in the harness rule.

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