2021 Update Microsoft Dynamics 365 Supply Chain Management MB-330 Exam Questions (161 Q&As)

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1. Topic 1, Wide World Importers

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.

Background

Wide World importers is a distribution company whose primary customers are small boutique shops which sell globally-sourced products including unique or hand-crafted items such as perfumes and ceramicware. Through the Wide World Importers sales cycle, the commission-based sales team identifies opportunities and negotiates with shops by using a quoting process. The products may or may not already exist in the company’s current product list.

The company has the following divisions and areas of responsibility:

Current environment

Wide World Importers use Dynamics 365 Finance and Dynamics 365 Supply Chain Management. There is a single legal entity.

The primary distribution center for the company is located Las Vegas, Nevada, USA. There is an additional warehouse in California which receives imported goods from container ships. When goods are received in California, the goods are transferred to Nevada for distribution. No orders ae shipped directly from California.

Requirements. Sales

The company has two teams of sales representatives: East and West. Each team has one representative for each of the following categories of goods: perfumes, ceramicware, and all other goods. Sales representatives are paid commissions based on sales. Commissions must be paid based on the home office location for customers. For example, commission for a customer that is headquartered in the Western United States is paid to the West group of sales representatives.

Sales representatives are responsible for driving new business. Company executives must be able to see metrics that define the companies that the sales representatives are targeting, where there is potential to do business, and where quotes are being generated. Customer records must not be created until a sale is confirmed.

The sales team quoted a new perfume for a customer named Customer1. The customer has shipping locations in the following regions: United States, Austria, and Japan. Sales must only be made to the US and Japan due to product ingredients. Automated checks must be put into place so that users do not have to remember to select the correct item.

Requirements. Testing

The company periodically performs testing on ceramicware as it is received to determine whether the products contain lead. The company labels and markets ceramicware as Lead Free or Not for food use. Perfumes may contain restricted ingredients that cannot be sold to customers in the European Union. The company performs testing on perfumes and has processes to ensure that perfumes containing restricted ingredients are not sold to customers in Europe.

Ten percent of all ceramicware items received must be tested for lead. The process for managing testing must be automated. There must be tolerances setup that define the acceptable amount of lead levels in a product.

Requirements. Inventory management

The inventory team must control costing of items by using FIFO principles. The finance team must be able to see updated FIFO adjustments throughout the month but will only settle FIFO for month-end reporting.

Inventory close must be run at the end of each month. A report must be provided to the finance team that includes the physical quantities and inventory value for items, with totals at the bottom. The warehouse team needs a similar report but does not want the inventory value included. During inventory close, some items cannot be fully costed because the issue cannot be settled against the receipt. The finance team must know which items were excluded.

Other inventory requirements

– Inventory must be reserved against physical inventory.

– Items must be grouped so that the inventory costing can posted to the ledger by using the following groups: perfumes, ceramicware, other goods. All goods are FIFO. Financial reports must be grouped by these three categories, even though transactions from all categories posts to the same ledger accounts.

– Wide World Importers plans to import a specific type of pottery from a local company in Mexico that handmakes the goods. The pottery must be available in orange or red colors. The cost is the same regardless of the color selection.

– A new line of perfumes is being introduced. The procurement team must be able to identify which perfumes are men’s or women’s fragrances, and must be able to further categorize perfumes as Perfume, Eau de Perfume, Eau de Toilette, Eau de Cologne, or Eau Fraiche.

– You must set up a structure of products for classifying each item for purchase, sales, and reporting analysis.

Issue

Customer service representatives report that some inventory shows as ordered reserved when the ordered reserved parameter is turned off.

An item that is typically carried is out of stock. A customer named Customer2 wants to place a special rush order for the item. This will result in a significantly increased cost from the supplier. The finance team does not want to have this special order affect the FIFO tiers.

HOTSPOT

You need to configure settlement reports for the finance team.

Which processes should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

2. You need to configure the system to support the inventory costing requirement.

Which two actions should you perform? Each answer represents a complete solution. NOTE: Each correct selection is worth one point.

 
 
 
 
 

3. You need to identify the cause for the inventory issue reported by customer service representatives.

What is the root cause?

 
 
 
 
 

4. You need to configure the structure for the new line of perfumes.

What should you do first?

 
 
 
 
 

5. You need to configure the system to support the pottery line.

What should you do first?

 
 
 
 

6. HOTSPOT

You need to configure the inventory reports.

Which configuration settings should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

7. HOTSPOT

You need to configure the system to support regional sales requirements.

Which group assignments should you use? To answer, select the appropriate options in the answer area.

NOTE. Each correct selection is worth one point.

8. DRAG DROP

You need to configure the system to meet the metric requirement for sales representatives.

How should you configure the system? To answer, drag the appropriate entities to the correct requirements. Each entity may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

9. You need to address the inventory cost requirements.

What are two possible ways to achieve the goal? Each answer represents a complete solution. NOTE Each correct selection is worth one point

 
 
 
 
 

10. DRAG DROP

You need to configure the system to meet the inventory team cost control requirement.

Which processes should you run? To answer, drag the appropriate processes to the correct requirements. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

11. You need to configure the system to support the pottery product line.

What should you do first?

 
 
 
 

12. HOTSPOT

You need to configure the system to meet the item testing requirements.

How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

13. You need to address the inventory costing requirements.

What are two possible ways to achieve the goal? Each answer represents a complete solution. NOTE: Each correct selection is worth one point.

 
 
 
 
 

14. HOTSPOT

You need to consolidate orders and prepare to rate shop shipments.

How should you complete the setup? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

15. You need to configure inventory levels for the retail stores.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 
 
 
 
 

16. You need to complete the shipments.

What should you do?

 
 
 
 

17. HOTSPOT

You need to create new location directives.

Which values should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

18. HOTSPOT

Employed needs to schedule deliveries.

How should Employee? plan for a carrier to deliver goods to Store2? To answer, select the appropriate options In the answer area. NOTE: Each correct selection is worth one point.

19. HOTSPOT

You need to configure automatic warehouse inventory replenishment for items.

How should you complete the setup? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

20. You need to set up financial components for the new items.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 
 
 
 
 

21. Employee! must set up the new BOM.

Which three actions should Employee! perform? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

 
 
 
 
 

22. Employee 1 needs to set up the new items for the product line

Which two actions should Employee1 perform? Each correct answer presents part of the solution.

NOTE Each correct selection is worth one point.

 
 
 
 
 

23. You need to segregate inventory for the brakes that are in inventory.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 
 
 
 
 

24. HOTSPOT

You need to resolve the issue for User B?

Which options should you use? To answer, select the appropriate options in the area. NOTE: Each correct selection is worth one point.

25. HOTSPOT

Negotiations with the vendor are complete.

You need to set up the new price for tires.

What should you configure to meet the business requirements? To answer, select the appropriate options in the area. NOTE: Each correct selection is worth one point.

26. You need to set up testing for brakes to meet the operations requirements.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 
 
 
 

27. You need to include the items from the purchase order in the Intrastat journal.

What should you do?

 
 
 
 

28. You need to set up the procurement category hierarchy in accordance with company policy.

What should you do?

 
 
 
 

29. HOTSPOT

You need to define where the tires should be put away in the warehouse.

How should you set up the location directives? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

30. HOTSPOT

You need to meet the operational requirements for Vendor B.

What should you do? To answer, select the appropriate options in the area. NOTE: Each correct selection is worth one point.

31. Topic 4, Misc. Questions

DRAG DROP

New order items arrive from vendors and come into a company’s main warehouse.

You must set up internal transportation processes in Dynamics 365 for Finance and Operations to distribute goods to other locations.

You need to set up inbound orders through transportation management.

In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order. NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

32. DRAG DROP

A company plans to implement Dynamics 365 for Finance and Operations mobile device connectivity.

You need to perform a spot cycle count on the mobile device.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

33. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A vendor is offering a rebate program on bottles of wine that have purchase orders placed within a month. There is a $5.00 rebate on the purchase of 10-100 bottles and a $6.00 rebate for the purchase of 101-200 bottles. Customers can purchase wine by the bottle or by the case. Discounts apply to all varieties of wine sold by the vendor.

You need to create a vendor rebate agreement to ensure that the correct rebate amount is claimed at the end of the month.

Solution: On the rebate agreement, specify each item group assigned to wine. Add a rebate line break of quantity 10-100 and a second rebate line break of quantity 101-200.

Does the solution meet the goal?

 
 

34. A company creates several item costing versions.

All new and existing items have costs associated with them. After applying the costs, the company notices the activation date has not been updated.

You need to update the items to the current date for activation.

What should you do?

 
 
 
 

35. A company uses Dynamics 365 for Finance and Operations.

A customer returns a product that is defective for a replacement.

You need to process the return order.

Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 
 
 
 
 
 
 

36. DRAG DROP

A company plans to use warehouse management and dock appointment scheduling in Dynamics 365 for Finance and Operations.

You need to configure the system.

Which configuration options should you use? To answer, drag the appropriate configuration options to the correct requirements. Each configuration option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

37. HOTSPOT

A company orders parts from a vendor. The vendor frequently ships more units than the company orders.

An approving manager must receive notification when the quantity of units received is more than 10 percent above the number of units ordered.

You have an existing notification workflow.

You need to ensure that the notification is generated.

How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

38. A company runs out of inventory in warehouse 22 but has overstock in warehouse 11. The warehouses are linked to the same site. The inventory must be moved from warehouse 11 to warehouse 22. The company must retain ownership of the inventory financially and be able to generate reports as to where the inventory value resides at all times.

You need to create an order to move the stock.

What should you do?

 
 
 
 

39. A company uses the warehouse mobile app for Dynamics 365 for Finance and Operations.

You must create a menu item for reprinting license plate labels. Reprinting a license plate label must not create warehouse work.

You need to configure the warehouse mobile app to add the new menu item.

What should you do?

 
 
 
 

40. A company receives a large quantity of inventory into the warehouse.

The inventory has a short shelf life and must be sent out to the stores as soon as possible.

You need to use Buyer’s push to transfer the inventory out to the stores.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 
 
 
 

41. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company plans to simplify interactions between purchasing department employees and vendors.

You need to ensure that employees are redirected to a vendor’s online store to select items for inclusion on purchase requisitions.

SOLUTION: Create a retail product catalog.

 
 

42. DRAG DROP

You are the inventory manager for a distribution center. You are configuring the inventory breakdown for a new center in California.

You need to set up warehouse locations for the center and configure the prerequisite inventory hierarchy.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

43. HOTSPOT

A primary vendor tells you that their purchase order (PO) items will be delivered seven days later than expected. You find another vendor that carries the product and can deliver it the next day.

You need the purchases from both vendors, but only one PO exists in the system.

You need to ensure that the system correctly reflects the inbound products from both vendors.

How should you complete the setup? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

44. DRAG DROP

You are the sales manager at a distribution company.

You have a drop-ship order for a batch of chemicals that will go directly from your vendor to your customer.

You need to create and process this direct delivery within Dynamics 365 Finance and Operations.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

45. You identify a new vendor.

You must create a purchase agreement for the vendor that includes direct invoicing and insurance.

You need to a create a classification for the purchase agreement.

What should you do?

 
 
 
 

46. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company is implementing inventory management in Dynamics 365 Supply Chain Management.

The company needs to block inventory and ensure that physical inventory will not be reserved by other outbound transactions.

You need to select the appropriate option to block the inventory in the system.

Solution: Configure a blocking cause in the inventory setup configuration.

Does the solution meet the goal?

 
 

47. DRAG DROP

A company uses Dynamics 365 Supply Chain Management. The company plans to streamline their receiving process for shipments that arrive daily.

You need to set up inbound shipment processing.

In which order should you perform the actions? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

48. DRAG DROP

A company uses Dynamics 365 for Finance and Operations.

You need to perform month-end close processes.

At which process steps should you perform the actions? To answer, drag the appropriate process steps to the appropriate actions. Each process step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

49. A warehouse uses mobile devices for locating products.

Products are listed in the Inventory module in incorrect locations. Users must therefore manually locate products to be picked. You need to ensure that the users’ mobile device updates ^locations of the products.

Which two actions should you take to update product locations by using the mobile devices? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 
 
 
 

50. A company has several warehouse locations. The company acquires a new warehouse.

You must design a new warehouse process workflow for the new warehouse.

You need to configure the workflow.

Which three features should you configure? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 
 
 
 
 

51. HOTSPOT

A company hires four sales representatives for a region named Midwest.

You must configure commissions for the sales representatives in the Midwest region.

The calculations must meet the following requirements:

Calculate commissions for all items sold for customers at a rate of 10 percent of total revenue on a sales order.

Apply commissions for all customers in the Midwest Customer group for commission.

Split commissions equally between the representatives.

You need to configure a commission calculation that meets these requirements.

How should you configure the calculation? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

52. You are the materials manager at a distribution company.

You are responsible for setting up the ABC classification of all items as follows:

✑ Class A materials represent 70 percent of the material value.

✑ Class B materials represent 20 percent of the material value.

✑ Class C materials represent 10 percent of the material value but are the most commonly used.

You need to assign an ABC classification value model to all items using those values.

What should you do?

 
 
 
 

53. HOTSPOT

A company plans to stock new items and value those items by using FIFO principle. The company has multiple sites set up. There are multiple warehouses for each site.

You must be able to view the value and quantity of these items at each warehouse.

You need to apply FIFO costing per warehouse.

How should you complete the costing setup? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

54. DRAG DROP

A company uses procurement in Dynamics 365 Supply Chain Management.

You need to select the correct system functionalities to meet the company’s requirements.

Which system functionalities should you select? To answer, drag the appropriate system functionalities to the correct business requirements. Each system functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

55. Note: This question is part of a series of questions that present the same scenario.

Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company is implementing inventory management in Dynamics 365 Supply Chain Management.

The company needs to block inventory and ensure that physical inventory will not be reserved by other outbound transactions.

You need to select the appropriate option to block the inventory in the system.

Solution: Manually create a transaction on the inventory blocking page.

Does the solution meet the goal?

 
 

56. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question In this section, you will NOT be able to return to It. As a result, these questions will not appear In the review/ screen.

You are the purchasing manager at a manufacturing company that makes audio equipment-You sign an agreement with a vendor to purchase 5,000 speaker cables. Item C0001, at a discounted rate of S3,00 per cable. This agreement expires in exactly one year.

You need to set up pricing information and track the fulfillment of the agreement.

Solution: Create a purchase agreement for the vendor that specifies a product quantity commitment. Include the quantity, the price, and the expiration date.

Does the solution meet the goal?

 
 

57. A company employee is in charge of warehouse operations and controlling inventory adjustments through journals.

The employee needs to add inventory for samples at a specific cost. The samples were shipped by a vendor without a purchase order. The employee needs to be sure that the inventory value goes to a ledger account so that the value of the samples is not mixed in with another inventory value.

You need to ensure that the employee is able to correctly add the inventory.

What should you do?

 
 
 
 

58. A company has revenue items that generate high, medium, or low revenue.

You need to configure ABC classifications as follows:

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 
 
 
 
 

59. CORRECT TEXT

You are a functional consultant for a company named Contoso Entertainment System USA (USMF).

You perform a manual inventory count and discover that item number T0003 has an inventory count of 230 units.

You need to adjust the inventory to reflect the manual count.

To complete this task, sign in to Dynamics 365 portal.

60. A company uses trade agreements for their customers. Prices for some customers must round to the nearest US dollar.

A customer reports that prices do not round to the nearest US dollar as required.

You need to resolve the issue.

In Trade agreement journals, which option should you use?

 
 
 
 
 

Question 1 of 60

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