7392X Free Questions – Avaya Aura® Call Center Elite Implementation Exam V8.02

How to pass 7392X Avaya Aura® Call Center Elite Implementation Exam successfully and easily? We all know that 7392X exam is the requirement of ACIS – Avaya Aura® Call Center Elite credential. When you are the one of 7392X candidates, we recommend you choose valid 7392X exam questions, which was released on November 8, 2019. It must be clear that Avaya 7392X exam questions can be your great passport. More, before getting the full version, you can check 7392X free questions online first.

7392X Free Questions – Avaya Aura® Call Center Elite Implementation Exam V8.02

1. How can an installer identify if a customer has the Avaya Aura® Call Center Elite package?

 
 
 
 

2. A customer is currently using the Communication Manager Automatic Call Distribution (ACD) feature, and will be enabling the Expert Agent Selection (EAS) feature.
With EAS enabled, which software mechanism is used for queuing?

 
 
 
 

3. Which two parameters must be configured to allow Service Observing while off site? (Choose two.)

 
 
 
 

4. Which scope is defined by the time-of-day (TOD) variable?

 
 
 
 

5. Which two benefits to a Call Center does the Call Vectoring feature provide? (Choose two.)

 
 
 
 
 

6. What provides built-in real-time and historical reporting capabilities for the call center, including reports for Splits/Skills, Agents, Vector Directory Numbers (VDNs) and Trunk Groups?

 
 
 
 

7. A customer has the Elite Call Center package and wants Basic Call Management System (BCMS) for reports.
Which statement is true about this scenario?

 
 
 
 

8. For a Split Day report, how many days of historical data are shown in the Basic Call management System (BCMS)?

 
 
 
 
 

9. Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load-balance by comparing sites?

 
 
 
 

10. Which two statements describe the benefits of using Expert Agent Selection (EAS)? (Choose two.)

 
 
 
 
 

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