7497X Free Questions – Avaya Oceana™ Solution Support Exam – PassQuestion Free Questions To Test Online

1. When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?

Each cluster

Common Component cluster

UAC cluster

OCP cluster

2. Which statement correctly describes the Avaya Oceana Monitor?

It provides a single location to view the status of Cluster1 components.

It provides a single location to view the status of each supported Oceana component.

It provides a single location to view the status of the UAC Oceana component.

It provides a single location to view the status of the UCM Oceana component.

3. A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files.

2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR – AuthorizationService-3.4.0.0.340003 – Caught exception while authenticating with data source: HR-LAB

javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out]at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)

What is causing these error messages?

An LDAP connection issue was caused due to an incorrect LDAP parameter.

The session timed out due to a browser issue.

The Multimedia Cache database is unable to connect.

SMGR is not authorizing Agent to login.

4. If not using Security Assertion Markup Language (SAML) authentication in the deployed solution, which statement regarding the Avaya Oceana Agent/Supervisor Login is correct?

Avaya Oceana Workspaces relies on CM for authentication and authorization

Avaya Oceana Workspaces does not require UAC authorization while logging in

Avaya Oceana Workspaces require LDAP Authentication while logging in

Avaya Oceana Workspaces does not require LDAP Authentication while logging in

5. Unified Agent Controller (UAC) gets the status of the agent stations and interactions data from which Avaya Oceana® core component?

Unified Collaboration Administration (UCA)

Call Server Connector (CSC)

Unified Collaboration Model (UCM)

Engagement Designer (ED)

6. A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC).

Which log will show more relevant logs for UAC?

/var/log/Avaya/dcm/pu/UnifiedAgentController/ua-bpm-pu.log

/var/log/Avaya/services/UCAStoreService/UCAStoreService.log

/var/log/Avaya/dcm/pu/CSCService/CSCService/.log

/var/log/Avaya/services/ContactCenterService/ContactCenterService.log

7. Which credentials does Avaya Oceana Workspaces use for Agent login?

Avaya Breeze™ Authorization Service and Avaya Control Manager Agent username and password

Avaya Breeze™ Authorization Service and Avaya Communication Manager Agent username and password

Avaya Breeze™ Authorization Service and Avaya Communication Manager extension and password

Avaya Breeze™ Authorization Service and LDAP as Authentication Authority

8. A customer has performed the backup operation for Avaya Oceana® solution.

Where can you see the backup of UCAStore service that has been completed 100%?

In the System Manager on the Server Administration under Backup and Restore Job Status

In the System Manager on the Cluster Administration under Backup and Restore Job Status

In the System Manager on the Avaya Breeze™

In the System Manager on the Server Management

9. To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omnichannel Windows Multimedia Server?

Avaya\Oceana\Oceana\BackupAndRestore\BackupAndRestore.exe

Avaya\Oceana\Oceana\BackupAndRestore\CacheDatabaseRestore.exe

Avaya\Oceana\Oceana\BackupAndRestore\Restore.exe

Avaya\Oceana\Oceana\BackupAndRestore\OmnichannelRestore.exe

10. Which two steps must be completed before restoring the backup of the Avaya Oceana® solution? (Choose two.)

Uninstall the UCAStoreService, no need to restart the nodes of the Avaya Oceana Cluster 1 to delete the UCAStoreSpace.

Uninstall UCAStoreService, then restart the nodes of the Avaya Oceana Cluster 1 to delete the UCAStoreSpace.

Ensure that the UCAStoreService is installed on the Avaya Oceana Cluster1.

Ensure that the UCAStoreService is not installed on the Avaya Oceana Cluster1.

7497X Free Questions – Avaya Oceana™ Solution Support Exam

7497X Free Questions – Avaya Oceana™ Solution Support Exam

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