CompTIA A+ 220-902 Practice Test Questions

1. A technician is instructed to configure a new workstation to boot the OS from the network.

The technician must enable which of the following FIRST?

2. A technician is troubleshooting a PC with multiple volumes.

To verify which are active and assigned drive letters, the technician should use the LIST function of which of the following commands?

3. When using Microsoft Windows 8.1 Operating System, which of the following features allows scripts and snippets to run?

4. A PC technician notices that the printers deployed via a new Group Policy are not showing up on the workstation.

Which of the following commands should be run on the PC?

5. A technician is tasked with installing Windows on numerous network PCs.

Which of the following is the QUICKEST method for getting a standard configuration to the PCs?

6. A user prefers an external monitor, mouse, and keyboard for a laptop. The user does not want to use the built-in screen; however, when the laptop lid is closed, it goes into sleep mode.

Which of the following Control Panel items can be used to disable this feature?

7. A technician is remotely connecting to a workstation using SSH to transfer a security hotfix.

Which of the following command line tools would the technician use to create a directory to store the hotfix?

8. A small office experiences frequent power outages. Upon rebooting the Windows workstations after each power outage, users report the inability to open shared files.

Which of the following MUST a technician configure to resolve this issue in the future?

9. Which of the following updates should be performed on a regular basis to ensure the OS has the latest security patches?

10. A technician is trying to install Windows on a computer. The install process reports there are no storage devices available, but the BIOS shows a hard drive is installed.

Which of the following does the technician need to do?

11. A customer with a PC has requested assistance setting up Windows 7 parental controls within the web browser. The customer would like to limit how much time a child can spend on a particular website.

Which of the following tabs under Internet Options will allow the user to create those settings?

12. A technician is performing a clean install of Windows on a new hard drive from a factory DVD, but the computer does not recognize the optical disc. A “non-system disk or disk error” is observed.

Which of the following should the technician do FIRST?

13. An administrator has a new workstation that has been loaded with the Windows OS and configured with the proper IP settings. The workstation needs to be added to the corporation’s domain.

Which of the following utilities will the administrator access to configure this setting?

14. A technician is attempting to remove malware from a customer’s workstation.

Which of the following Control Panel utilities should the technician use?

15. Which of the following should be used to ensure that a Windows OS is functioning optimally?

16. A technician needs to log into a user’s computer to fix the user’s corrupt local profile.

Which of the following connectivity tools will allow the technician to connect to the user’s computer?

17. An end user needs to completely re-install Windows 7 on a home computer but it did not come with any OS discs.

How would a technician accomplish this?

18. A user is unable to find the preferred default network printer in the printers list in the user profile.

Which of the following is the FIRST step that should be taken?

19. A technician needs to perform a backup while a system is running.

Which of the following services allows this task to be accomplished?

20. A technician has been tasked with loading the operating system on every PC with a blank hard drive on a network. The technician wishes to install the operating system with minimal physical interaction with the PCs.

Which of the following is the BEST way to accomplish this?