ITIL 4 Foundation ITILFND_V4 Updated Questions

ITIL 4 Foundation ITILFND_V4 Updated Questions from PassQuestion can help you best prepare for your test and ensure you can pass your ITILFND_V4 exam successfully. There are lots of candidates passed this ITIL 4 Foundation ITILFND_V4 exam recently. If you want to pass your ITILFND_V4 exam in your first attempt, then PassQuestion is your best choice.

ITIL 4 Foundation ITILFND_V4 Updated Questions

1. Which statement about outcomes is CORRECT?


2. Which statement about service desks is CORRECT?


3. Which practice updates information relating to symptoms and business impact?


4. Which is included in the purpose of the ‘design and transition’ value chain activity?


5. Which practice has a purpose to support the quality of the service by handling all agreed user initiated service requests?


6. Which is NOT a component of the service value system?


7. Which statement about the steps to fulfill a service request is CORRECT?


8. What is defined as a cause, or potential cause, of one or more incidents?


9. Which guiding principle recommends eliminating activities that do not contribute to the creation of value?


10. When should the effectiveness of a problem workaround be assessed?


11. Identify the missing word in the following sentence.

A change is defined as the addition, modification, or removal of anything that could have a direct or indirect effect on [?].


12. Which dimension considers how knowledge assets should be protected?


13. What is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks?


14. Identify the missing words in the following sentence.

The management of information security incidents usually requires [?].


15. What are the ITIL guiding principles used for?


16. Which is the CORRECT approach for managing a large improvement initiative as smaller iterations?


17. What is the purpose of the ‘deployment management’ practice?


18. Which is a service request?


19. Identify the missing word in the following sentence.

The purpose of the supplier management practice is to ensure that the organization’s suppliers and their [?] are managed appropriately to support the seamless provision of quality products and services.


20. What is a recommendation of the ‘focus on value’ guiding principle?


ITILFND_V4 Free Questions - ITIL 4 Foundation

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