MB-900 Free Questions – Microsoft Dynamics 365 Fundamentals

1. You need to select a Dynamics 365 for Customer Engagement application to help your organization efficiently track, manage, and deliver project-based services.

Which application should you select?

2. You are an administrator in Dynamics 365 for Customer Engagement apps.

You need to create solution components using customization tools.

Which two components can be included in a solution? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

3. You are a system administrator for an organization that has Dynamics 365 for Sales and Dynamics 365 for Customer Service. A user who logs in to the Microsoft 365 portal sees only Dynamics 365 for Sales.

You need to enable the user to see Dynamics 365 for Customer Service.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

4. This question requires that you evaluate the underlined text to determine if it is correct.

The Customer Service Hub app is available on a desktop browser and on a mobile device. It can be used for managing cases and Knowledge articles.

Review the bold text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

5. You need to use Microsoft Flow to perform data-management tasks when users interact with records in Dynamics 365.

Which three types of triggers can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

6. A company wants to automatically send a company-wide email every Sunday to remind employees to submit expenses.

You need to configure the Microsoft Flow type that requires the least amount of user interaction and the highest level of consistency.

Which Flow type should you configure?

7. You need to enable users to export and import data that is in bank and payroll files in Dynamics 365 for Business Central.

What should you set up?

8. Your company wants to test Dynamics 365 for Customer Engagement. The 30-day trial expires in a few days. You need to extend the trial period for an additional 30 days.

What should you do?