MB-901 Online Test Questions – Microsoft Dynamics 365 Fundamentals

1. You are implementing Dynamics 365 Customer Service. Company executives need to decide whether to put the data on-premises or in the cloud. You need to explain the data security benefits of the cloud.

What should you communicate to the executives?

2. A company uses Microsoft Exchange Online.

Sales team members want to use Microsoft Outlook to view items that were created in Dynamics 365 Sales.

Which three components are synchronized between Dynamics 365 Sales and Outlook? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

3. A company uses Dynamics 365 Sales. You plan to use Power Apps to create a customized app that allows sales team members to enter data for customer, leads, and opportunities.

Sales team members must be able to enter the information from desktops, laptops, tablets, and mobile devices. All salespeople need access to the same forms, views and reports.

What is the minimum number of Power Apps that you must create?

4. There are complex services being used with your Dynamics 365 instance in which you own and manage the software applications as well as the data hosted in Azure. You need to determine which type of cloud service model is being used by your organization.

Which cloud service model is being used?

5. You are discussing the benefits of hosting a Dynamics 365 development sandbox on Microsoft Azure.

What are two benefits? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

6. A medical clinic uses Dynamics 365 Sales. The clinic wants to rapidly implement a solution that optimizes coordination of care for patients.

You need to recommend a solution for the clinic.

What should you recommend?

7. A company uses Dynamics 365 Supply Chain Management.

The company hires seasonal workers during peak summer months. The workers must quickly learn to operate manufacturing machinery.

You need to streamline training for the workers and provide a consistent and standardized way to perform tasks.

What should you recommend?

8. What are two benefits of using Sales Insights with Dynamics 365 Sales? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

9. A company needs visibility into the frequency, number, and types of calls they receive at their customer support center. You need to recommend a solution for the company.

What should you recommend?

10. A company uses Dynamics 365 Finance and Dynamics 365 Supply Chain Management. The company is transitioning from a traditional discrete manufacturing shop floor layout to a lean manufacturing layout with work cells and inventory stores.

The company must be able to try out various configurations of existing equipment to maximize product flow and efficiently use all of the space within the existing plant without disrupting production.

You need to recommend a solution.

What should you recommend?