SVC-19A Free Questions – Apple Service Fundamentals Exam – PassQuestion Free Questions To Test Online

1. Examine the image.

Which feature in macOS is opened by clicking on this dock icon?

System Preferences

Launchpad

Finder

Spotlight

2. Technician Tommy is replacing a logic board on a Mac mini.

Which of the following should he hold when handling the logic board?

Any components

The heat sinks

The connectors

The edges of the logic board

3. Which of the following is a valid ESD safety precaution?

You should place ESD-sensitive circuits on top of metal work surfaces.

Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.

Do not wear polyester clothing while working on ESD sensitive components.

Always handle logic board by grasping the heat sinks.

4. A computer service technician says, “I don’t use ESD precautions and have never had a problem.”

Which of the following is the correct response to this statement?

ESD damage may not appear immediately.

ESD happens only to inexperienced technicians.

ESD only occurs in very rare circumstances.

ESD damage is really not as bad as everyone thinks.

5. Which of the following statements are correct when considering the effects of ESD damage on a given product? (Choose two.)

ESD damage might immediately affect the equipment.

ESD damage presents itself within an hour of discharge.

ESD damage invariably prevents equipment from powering on.

Not all internal assemblies with circuit boards are ESD sensitive.

ESD damage might only show itself as an intermittent failure at a later time.

6. Which equipment is used to check if an AC power outlet is properly grounded?

A conductive workbench mat

A ground polarity tester

A grounding cord with alligator clips

A nylon probe tool (black stick)

7. After iCloud Backup has been turned on, iCloud can automatically back up the iOS device each day over Wi-Fi.

Which of the following criteria must be met before these daily backups can be made automatically?

iTunes is open on the host computer.

The iOS device is plugged into the host computer via USB.

The iOS device is in Airplane Mode.

The iOS device is connected to a power source.

8. Which of the following features of iOS require an Apple ID to use?

Maps

Game Center

Siri

Split View

9. April states she would like to use the cellular network from her iPhone to access the Internet for free on her Mac.

What true statement can you give April?

Personal Hotspot can come with additional charges. You should contact your carrier.

You must enable Personal Hotspot on your iPhone before the feature can work for free.

Personal Hotspot only works on CDMA networks.

Personal Hotspot is a great way to access the Internet for free!

10. Which of the following are required to setup iTunes backup with an iPhone 8? (Сhoose two.)

Encrypted volume on Mac or PC

Lightning to USB Cable

iCloud account

Computer compatible with iTunes

iTunes Store account

SVC-19A Free Questions – Apple Service Fundamentals Exam

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